Case Study: National Institutional Owner With A Regional Retail Asset

Property Description: Large-format shopping center anchored by national tenants

Key Issues Identified:

  • Incorrect mix of waste and recycling containers at multiple enclosures
  • Container setup did not reflect actual tenant usage patterns
  • High and arbitrary waste overage and contamination fees
  • Monthly invoices consistently exceeded budget expectations

Solutions Delivered:

  • Realigned container configurations across the property based on actual tenant needs
  • Secured credit of several thousand dollars for prior incorrect billing
  • Negotiated a 66% reduction in per-incident for overage and contamination fees
  • Reduced monthly invoice by 25% through service restructuring and rate adjustment

Annual Savings:

25% monthly cost reduction + thousands recovered in hauler credits

Impact:

With waste invoices reduced by 25% and credits secured, the client now benefits from ongoing savings and greater billing transparency. Performance remains consistently under budget.

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